Terms & Conditions

1. Who you are contracting with

AcquiLens is owned and operated by Bowraven Limited, a company registered in England and Wales ("Bowraven", "we", "us"). AcquiLens is a trading name of Bowraven Limited. By using AcquiLens you are entering into an agreement with Bowraven Limited. You can contact us at support@acquilens.com.

2. Acceptance of these terms

By creating an account, starting a free trial, subscribing, or otherwise continuing to use AcquiLens, you agree to these Terms & Conditions. If you do not agree, you must stop using the service. If you are using AcquiLens on behalf of a business, you confirm you have authority to bind that business. If you are using it as an individual, you confirm you are of legal age to enter into a contract.

3. What AcquiLens is (and is not)

AcquiLens is a guided assessment tool for people considering buying a business. It structures an initial seller call, records your answers, and produces an assessment that highlights strengths, risks and matters requiring clarification.

AcquiLens does not provide financial, investment, legal, tax or accounting advice. Its output is general guidance based on the information you enter and is not a recommendation to buy, not to buy, or to pay any particular price for any business. It is not a substitute for professional due diligence. All decisions relating to an acquisition are yours alone, and you should take advice from a qualified accountant, solicitor and other appropriate advisers before proceeding.

4. Your account

• You must provide accurate information about yourself and keep it up to date.
• You are responsible for keeping your login credentials confidential and for all activity under your account.
• You must tell us promptly if you believe your account has been accessed without your permission.

5. Licence and restrictions

Subject to these terms and payment of the applicable fees, we grant you a limited, non-exclusive, non-transferable right to use AcquiLens for your own business assessment purposes within your selected plan. You must not:

• resell, redistribute, sublicense or provide the service to third parties as a service of your own;
• copy, reverse engineer, decompile or attempt to derive the source code of the service;
• circumvent usage limits, access controls or technical protections.

6. Acceptable use

You must not misuse AcquiLens. In particular, you must not:

• use the service for any unlawful purpose or in breach of any applicable law or regulation;
• use it for fraud, spam, harassment, or to impersonate any person or business;
• upload or submit content that infringes the intellectual property, privacy or confidentiality rights of others, including confidential seller information you are not permitted to share;
• introduce malware, probe or scan the service for vulnerabilities, attempt unauthorised access, scrape the service, or otherwise interfere with its security or availability.

7. Your content

You retain ownership of the information you enter about a business, a seller or yourself. You grant us a limited licence to host, store and process that content solely to operate and provide the service to you (including generating your assessment and summary documents). You confirm you have the right to submit that information to us.

8. Automated analysis and accuracy

Parts of AcquiLens use automated analysis, including artificial intelligence models, to summarise public information and the answers you provide. Automated output may be incomplete, out of date or inaccurate. You are responsible for the information you enter, for verifying any output before relying on it, and for ensuring you have the rights to any content you submit. Output must not be relied upon as regulated professional advice without appropriate professional oversight.

9. Our intellectual property

We (and our licensors) own all rights in AcquiLens, including the software, assessment methodology, question sets, scoring logic, documentation, designs, and the AcquiLens and Bowraven names and branding. Nothing in these terms transfers any of those rights to you.

10. Service availability

We aim to keep AcquiLens available and working well, but we do not guarantee that the service will be uninterrupted, timely, secure or error-free. We may carry out maintenance, change features, or withdraw features from time to time.

11. Payment, subscriptions and refunds

AcquiLens is sold as a monthly subscription, normally following a free trial. A payment method is required to start a trial, and unless you cancel before the trial ends the subscription begins automatically at the price shown to you at checkout. Prices are fixed per country and any VAT, GST or sales tax is calculated and displayed at checkout.

Payment, billing, currency, tax, invoicing, renewal, cancellation and refund mechanics are handled by our reseller, Paddle, and are governed by the Paddle Buyer Terms. Our own refund commitment is set out in our Refund Policy. You may cancel your subscription at any time; cancellation takes effect at the end of the paid period.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

For product or account support questions, please contact us at support@bowraven.com.

12. Suspension and termination

We may suspend or terminate your access to AcquiLens if:

• you materially breach these terms and, where the breach can be fixed, do not fix it within a reasonable time;
• payment for your subscription fails or is not made;
• we reasonably believe there is a security, fraud or legal risk arising from your use;
• you repeatedly or seriously breach our acceptable use rules.

You may close your account at any time. When your access ends, you may export or download your assessments during a reasonable window; after that we may delete your content in line with our Privacy Notice.

13. Warranties and liability

To the fullest extent permitted by law, we exclude all implied warranties, including merchantability, satisfactory quality and fitness for a particular purpose. We are not liable for indirect, consequential or special losses, including loss of profit, loss of business opportunity, loss of anticipated savings, loss of data or damage to goodwill, or for any loss arising from an acquisition decision you make.

Our total aggregate liability arising out of or in connection with these terms is limited to the fees you paid us in the twelve months before the event giving rise to the claim. Nothing in these terms limits liability for fraud or fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be limited by law.

14. Indemnity

You will indemnify us against claims, losses and reasonable costs arising from content you submit, your unlawful use of the service, or your breach of these terms.

15. Changes to these terms

We may update these terms from time to time. We will post the updated version here and change the "Last updated" date. Where changes are material, we will give you reasonable notice. Continued use after changes take effect means you accept them.

16. General

• Assignment: you may not assign these terms without our consent; we may assign them as part of a merger, acquisition or reorganisation.
• Force majeure: neither party is liable for delays or failures caused by events beyond its reasonable control.
• Severability: if any clause is found unenforceable, the rest of these terms continue to apply.
• Governing law: these terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, subject to any mandatory consumer rights in your country of residence.